ABOUT PAYMENTS

Important

We only accept the following payment methods listed below.

Once the payment is received, we will start to process your order immediately and inform you when your order is ready to ship.

Customs & Taxes

Some of the delivery packages may be taxed and charged customs clearance fees or the customs clearance may be longer than expected.

Import duties, taxes, and charges are not included in the item price or shipping cost. Any extra cost made by the customs need to be paid by the recipient. These charges are the buyer's responsibility.

Some customs are strict in package inspection. Business express such as DHL, FedEx also may have certain chance to be taxed. Please check with your country’s customs to determine what these additional costs will be prior to your purchasing.

These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.

For any questions, please do not hesitate to contact us at info@kohakuya.jp.

We accept the following payment methods:

1. PayPal
2. Bank Telegraphic Transfer (if your subtotal is over $ 500.00 USD)

All payments must be made in full. We will start to process your shipping asap once the full payment is received.

If your payment is delayed, or any issues happened during the payment process, please contact us immediately.

Once the payment was sent, please inform us via email with your proforma invoice number.

PayPal

PayPal supports various banks of nations and 4 kinds of International Credit Card (VISA, Master, American Express and JCB Car)

If you have a PayPal account, you could pay your order simply and straightforward.

1. Log in to your PayPal account

2. Click "Remit a payment" / “Send a payment” on the top of the page and remit the total amount as on your invoice in US Dollars.

Please send the payment to our PayPal account osamu@hayakawa-corp.co.jp

If you don't have a PayPal account, you can easily sign up and create one right way.

Due to PayPal transaction and service fees, we will charge an additional payment of 4% of the CIF price.

For more information, please inquire our staffs or refer to PayPal Customer Support at https://www.paypal.com/.

Bank Telegraphic Transfer (Over $ 500.00 USD)

We cannot accept the bank transfer under the amount of $ 500.00 USD

You could choose to send the payment via telegraphic transfer through your bank in your country. The sender is responsible to pay any extra transaction fee charged by the bank.

Please ensure that payment is sent in US Dollars, and includes your Invoice Number in the "description" field.