inquiry list
Information regarding COVID-19.
We are operating as usual.
We are selling and providing the international shipping service every day.
However, kindly note that shipping may take longer than usual.
And some delivery options (especially EMS) are not available depending on the countries / areas.
For more information, feel free to contact us.
Let's overcome these challenging times together!!
Home How to buy

How to buy

STEP.1 Select Products

Search for and select items you would like to purchase on Mercari.

STEP.2 Add parts to the inquiry list,
Confirm / submit your inquiry

If you find a product you would like to purchase, click on the photo and go to the product page. And click the button
"Add to Inquiry Form" to create your inquiry list. Keep on doing the same until you are ready to submit the inquiry.

When you finish seaching & adding parts, click "inquiry list" to review the products you added. On this page, you can also delete
the products you wish to cancel. When you are ready, click "customer form" and enter your information.

Attention
Please be aware that risks will remain since some items are restricted for international deliveries.
Please don't forget to click
"submit" to complete your inquiry.

STEP.3 Receive quotation

  • We will send you a proforma invoice including the pruduct price and the shipping fee.
    We usually respond through email wihtin 2~3 business days after an inquiry is submitted.
    *Please note that our invoices are valid for 7 business days only.
  • Make sure to read through all the details. And if you are satisfied with the total price on the invoice, please proceed to make a payment.
  • Please make a payment via PayPal within 7 business days after you receive your proforma invoice.
    Our PayPal account is osamu@hayakawa-corp.co.jp
    The stock of products changes in every moment. In case the prduct you ordered is sold out before we purchase it, we will give you a full refund.
  • Please be aware that once your order is placed and your payment is sent, cancellation won’t be accepted for any reasons and
    no exception will be made.

STEP.4 Receive your order

The progucts you ordered will be delivered to Kohakuya.jp where they will be inspected and packed. And then we will dispatch
them to be deliverd to the designated address provided.

Please don't hesitate to contact us with any further information.
We hope you have a wonderful shopping experience with us