inquiry list
Information regarding COVID-19.
We are operating as usual.
We are selling and providing the international shipping service every day.
However, kindly note that shipping may take longer than usual.
And some delivery options (especially EMS) are not available depending on the countries / areas.
For more information, feel free to contact us.
Let's overcome these challenging times together!!
Home About us

About us

"Kohkuya.jp" is an e-commerce platforms catering to overseas customers wishing to purchase products from Japan.
We intend to set a new industry standard and further increase our global footprint.
Our goal is to satisfy every single customer using our platforms.

Our Service

Most of the Japanese online stores don’t accept foreign credit card or PayPal. We provide purchasing agent services to global
users who wish to buy Japanese products online, or have difficulty to understand Japanese.

Please note:
There is a certain chance that the ordered products are sold out before "Kohkuya.jp" places the order on Mercari.
In that case, we will give a full refund on PayPal.
Please understand that “Kohakuya.jp” is not responsible for long-term product stock.

Privacy Policy and Information Protection

To protect your privacy is very important for us. We will do our best to keep your personal information safe.To ensure you have
understood < Kohakuya.jp Users Privacy Policy> for us to provide you the best service, please spend a little time
and read through the following terms, and be informed how we deal with your personal information.

All customer information entered on Kohakuya.jp shared only between Kohakuya.jp and customers themselves.
Hayakawa Company Ltd. (Kohakuya.jp) will not sell, provide or exchange your information with any other businesses
under any circumstances.

Usually, it is not necessary for customers to share their personal information to visit and browse our website. However, sometimes we may need to ask for some information such as the destination city and the post / zip code, when responding to inquiries.

Customers can choose when to provide us with their personal information.
If requested, we will ask for permission each time before using the given information.
If you find out that your personal information has been used without your permission by any chance, please contact us.
We will investigate the origin of the problem and take protective measures to ensure the safety of your personal privacy.

Company Information

Name Hayakawa CO.,LTD.
Head Office 126, Higashiyashikicho, Nishinosho, Kissyoin, Minami-ku,
Kyoto, Japan
601-8311
CEO Osamu Hayakawa
Contact Tel:+75-748-7964
Mail:info@kohakuya.jp
Main Bank MUFG Bank, Ltd.
KYOTO BRANCH
10, NAGINATABOKOCHO, KARASUMA-HIGASHIIRU, SHIJODORI, SHIMOGYO-KU, KYOTO, JAPAN
Swift Code:BOTKJPJT
A/C Number:431-3381744